Terms & Conditions

Last updated: November 2026

Appointments & Bookings

All appointments are subject to availability. We recommend booking at least 24 hours in advance to secure your preferred time and therapist.

Cancellation Policy

Cancellations or reschedules must be made at least 6 hours before your appointment. Late cancellations or no-shows may be subject to a cancellation fee.

Payments

Full payment is due at the time of service unless otherwise arranged. We accept major cards, UPI and cash payments.

Your Health Information

Please tell our therapists about any health conditions, allergies or pregnancy before your massage so we can tailor it safely. Our services are relaxation massages, not medical treatment, and they are not a substitute for advice from a doctor.

Changes to Terms

Charu Spa reserves the right to update these terms at any time. Continued use of our services constitutes acceptance of the revised terms.